1. The process of providing tools, training, resources, and support to enable service teams to effectively deliver customer service and support
Service enablement includes training staff on new CRM systems and providing documentation.
A habilitação de serviço inclui treinamento da equipe em novos sistemas de CRM e fornecimento de documentação.
2. In telecommunications, the activation and provisioning of services for customers
Service enablement was completed within 24 hours of the customer's order.
A habilitação de serviço foi concluída dentro de 24 horas após o pedido do cliente.
3. The infrastructure and capabilities that allow a service to function and be accessible to users
Cloud infrastructure is critical for service enablement in modern businesses.
A infraestrutura em nuvem é crítica para a habilitação de serviço em empresas modernas.