return logistics
[/rɪˈtɜːrn ləˈdʒɪstɪks/]
noun
logística reversa
1. The process of managing the return of products from customers back to the seller or manufacturer, including transportation, inspection, and redistribution or disposal
The company invested in return logistics to handle the high volume of e-commerce returns.
A empresa investiu em logística reversa para gerenciar o alto volume de devoluções de comércio eletrônico.
2. The supply chain operations involved in reclaiming products for remanufacturing, refurbishment, or recycling
Efficient return logistics reduces costs and improves customer satisfaction.
A logística reversa eficiente reduz custos e melhora a satisfação do cliente.
3. The systems and procedures for tracking, sorting, and processing returned merchandise
Our return logistics network spans across all major cities.
Nossa rede de logística reversa se estende por todas as grandes cidades.
Return logistics (logística reversa) has become increasingly important in Brazil with the explosive growth of e-commerce platforms like Mercado Livre, Amazon, and OLX. Brazilian companies prioritize efficient return systems as a competitive advantage. In the USA, return logistics is critical for retail and e-commerce giants, with customer expectations for easy returns being a major factor in purchasing decisions.
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