reduce loyalty
[rɪˈdjuːs ˈlɔɪəlti]
verb phrase
reduzir a lealdade
1. to decrease or diminish the level of allegiance, devotion, or commitment that someone has toward a person, brand, organization, or cause
The company's poor customer service began to reduce loyalty among its long-time customers.
O atendimento ao cliente deficiente da empresa começou a reduzir a lealdade entre seus clientes antigos.
2. to weaken the bond of trust and faithfulness
Frequent price increases can reduce loyalty in competitive markets.
Aumentos frequentes de preço podem reduzir a lealdade em mercados competitivos.
This phrase is commonly used in business, marketing, and customer service discussions in both Brazil and the USA. In Brazilian corporate culture, maintaining customer loyalty (fidelidade) is emphasized as crucial for business success. The concept reflects the importance placed on long-term customer relationships and brand advocacy in modern consumer markets.
NYC Slang
lose people's loyalty / lose the trust
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