performance indicators
[/pərˈfɔːrməns ˈɪndɪkeɪtərz/]
nounpl: performance indicators
indicadores de desempenho
1. measurable values or metrics used to evaluate the effectiveness, efficiency, and progress of an organization, department, individual, or process against predetermined objectives
The company tracks key performance indicators to ensure all departments meet their quarterly targets.
A empresa acompanha indicadores-chave de desempenho para garantir que todos os departamentos atinjam suas metas trimestrais.
2. quantifiable benchmarks or criteria that demonstrate how well something is performing relative to goals
Customer satisfaction and response time are critical performance indicators for our support team.
Satisfação do cliente e tempo de resposta são indicadores de desempenho críticos para nosso time de suporte.
3. specific, observable measures used in management and assessment to track success or failure
We established performance indicators to monitor productivity and quality across all manufacturing lines.
Estabelecemos indicadores de desempenho para monitorar produtividade e qualidade em todas as linhas de fabricação.
In Brazilian corporate culture, performance indicators have become increasingly important with the globalization of business practices. The English term 'KPIs' is widely used alongside Portuguese translations in multinational companies and modern startups. In Portugal, the terminology is similar but may be more formally standardized in government and EU-regulated sectors. The concept reflects the international trend toward data-driven management and accountability in organizations.
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