refuse options
[rɪˈfjuːz ˈɒpʃənz]
noun phrase
recusar opções / opções de recusa
1. The act of declining or rejecting available choices or alternatives presented to someone
When the customer continued to refuse options, the salesman offered a money-back guarantee.
Quando o cliente continuou recusando opções, o vendedor ofereceu uma garantia de devolução do dinheiro.
2. The ability or decision to say no to choices offered in a negotiation, transaction, or interaction
He has the right to refuse options and walk away from the deal.
Ele tem o direito de recusar as opções e desistir do negócio.
3. In customer service or business contexts, the situation where a person declines multiple proposed solutions
The support team documented his refuse options and escalated the case to management.
A equipe de suporte documentou sua recusa das opções e escalou o caso para a gerência.
In American business culture, respecting a customer's right to refuse options is considered essential to ethical sales practices. In Brazil, negotiations often involve more back-and-forth before a final refusal is accepted. The phrase is commonly used in customer service training to indicate when clients reject multiple solutions.
NYC Slang
passing on the options / dead set against choosing
Related Idioms & Phrases
refuse to take yes for an answer
not having a choice but to refuse
refuse point-blank
leave no options on the table
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