issue resolution
[/ˈɪʃuː rezəˈluːʃən/]
nounpl: issue resolutions
resolução de problemas
1. The process of identifying, analyzing, and solving a problem or concern in order to reach a satisfactory outcome
The customer service team focused on quick issue resolution to maintain client satisfaction.
A equipe de atendimento ao cliente focou na resolução rápida de problemas para manter a satisfação do cliente.
2. In business and project management, the systematic approach to addressing challenges or obstacles that arise during operations
Effective issue resolution requires clear communication between all stakeholders.
A resolução eficaz de problemas requer comunicação clara entre todas as partes interessadas.
3. In technical support, the completion of troubleshooting steps to restore normal functionality
The IT department's issue resolution time decreased after implementing new protocols.
O tempo de resolução de problemas do departamento de TI diminuiu após implementar novos protocolos.
In both Brazilian and American business contexts, 'issue resolution' is a cornerstone concept in customer service, project management, and software development. Brazilian companies increasingly use the English term directly, especially in tech sectors. The emphasis on speed and efficiency in issue resolution reflects modern corporate values in both countries.
NYC Slang
problem-solving hustle
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