1. A systematic investigation method used to identify the underlying reasons why a problem or failure occurred, rather than just addressing its symptoms
We conducted a root cause analysis after the system failure to prevent future incidents.
Realizamos uma análise de causa raiz após a falha do sistema para prevenir incidentes futuros.
2. A problem-solving technique commonly used in quality management, engineering, and business to determine the fundamental source of issues
The root cause analysis revealed that inadequate training was the main issue.
A análise de causa raiz revelou que o treinamento inadequado era o problema principal.