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customer support

[ˈkʌstəmər səˈpɔːrt]
noun
suporte ao cliente
1. Services provided by a company to assist and help customers with questions, problems, or issues related to products or services
The company offers 24/7 customer support via phone and email.
A empresa oferece suporte ao cliente 24/7 por telefone e e-mail.
2. The department or team responsible for handling customer inquiries and resolving complaints
I contacted customer support to report the defective product.
Entrei em contato com o suporte ao cliente para relatar o produto defeituoso.
Synonyms
customer servicetechnical supporthelp deskcustomer careclient support

Regional Variations

General Brazilian
suporte ao cliente
Most common usage in Brazil
Rio de Janeiro
atendimento ao cliente
Often used interchangeably with suporte ao cliente
São Paulo
suporte ao cliente
Preferred in business and corporate environments
Portugal
apoio ao cliente
More commonly used in European Portuguese

Related Idioms & Phrases

reach out to customer support
customer support ticket
escalate to customer support
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