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customer care

[ˈkʌstəmər keər]
noun
atendimento ao cliente
1. The services and support provided by a company to its customers before, during, and after a purchase
Our customer care team is available 24/7 to assist you.
Nossa equipe de atendimento ao cliente está disponível 24 horas por dia, 7 dias por semana.
2. The department or function within a business responsible for managing customer relationships and satisfaction
She works in customer care and handles all client complaints.
Ela trabalha no departamento de atendimento ao cliente e lida com todas as reclamações.
Synonyms
customer servicecustomer supportcustomer relationsclient care
Antonyms
customer neglectpoor service

Regional Variations

General Brazilian
atendimento ao cliente
Most common usage in Brazil
São Paulo
atendimento ao cliente / serviço ao cliente
Both terms widely used in business context
Portugal
atendimento ao cliente / serviço de apoio ao cliente
Formal business language preference

Related Idioms & Phrases

the customer is always right
going the extra mile for customers
putting the customer first
customer satisfaction is our priority
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