1. A business strategy or methodology that prioritizes the needs, preferences, and satisfaction of clients in decision-making and service delivery
Our company adopted a client-focused approach to improve customer retention and loyalty.
Nossa empresa adotou uma abordagem centrada no cliente para melhorar a retenção e lealdade de clientes.
2. An organizational philosophy emphasizing customer-centric values and practices across all operations
The law firm's client-focused approach ensures that every decision considers the client's best interests.
A abordagem centrada no cliente do escritório de advocacia garante que cada decisão considere os melhores interesses do cliente.