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client-centric model

[/ˈklaɪənt ˈsentrɪk ˈmɑːdəl/]
nounpl: client-centric models
modelo centrado no cliente
1. A business approach or strategy that prioritizes the needs, preferences, and satisfaction of clients in all operational decisions and service delivery
The company adopted a client-centric model to improve customer retention and loyalty.
A empresa adotou um modelo centrado no cliente para melhorar a retenção e fidelidade dos clientes.
2. An organizational framework where client feedback and requirements drive product development, marketing, and service improvements
Their client-centric model resulted in a 40% increase in customer satisfaction scores.
Seu modelo centrado no cliente resultou em um aumento de 40% nos scores de satisfação do cliente.
Synonyms
customer-centric modelclient-focused approachcustomer-first strategymodelo orientado ao clienteabordagem focada no cliente
Antonyms
product-centric modelcompany-centric approachmodelo centrado no produtoabordagem centrada na empresa

Regional Variations

General Brazilian
modelo centrado no cliente
Most common usage in Brazilian business contexts
São Paulo
modelo cliente-cêntrico
Common in corporate and consulting environments
Rio de Janeiro
modelo focado no cliente
Alternative phrasing used in service industries
Portugal
modelo centrado no cliente
Standard usage in Portuguese business terminology

Related Idioms & Phrases

putting the customer first
customer is king
o cliente sempre tem razão
customer satisfaction is paramount
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