client feedback review
[ˈklaɪənt ˈfɛdbæk rɪˈvjuː]
nounpl: client feedback reviews
análise de feedback do cliente
1. A systematic evaluation and analysis of comments, opinions, and suggestions provided by clients or customers about products, services, or experiences
The company conducted a client feedback review to identify areas for improvement in customer service.
A empresa realizou uma análise de feedback do cliente para identificar áreas de melhoria no atendimento ao cliente.
2. The process of examining and responding to customer input to enhance business operations and client satisfaction
During the quarterly client feedback review, we discovered that customers wanted faster delivery times.
Durante a análise trimestral de feedback do cliente, descobrimos que os clientes desejavam tempos de entrega mais rápidos.
In Brazilian business culture, client feedback reviews are increasingly important as companies emphasize customer-centric approaches. This practice reflects a growing focus on service quality and continuous improvement. In the United States, such reviews are standard practice in most industries and are often conducted quarterly or semi-annually. The concept is particularly valued in tech startups and service-based industries across both countries.
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