client satisfaction review
[/ˈklaɪənt sætɪsˈfækʃən rɪˈvjuː/]
nounpl: client satisfaction reviews
avaliação de satisfação do cliente
1. A systematic assessment or evaluation of how satisfied a client is with the products, services, or overall experience provided by a business or organization
The company conducts a client satisfaction review every quarter to identify areas for improvement.
A empresa realiza uma avaliação de satisfação do cliente a cada trimestre para identificar áreas de melhoria.
2. A formal process of gathering feedback from clients to measure their contentment and loyalty levels
After completing the project, we sent out a client satisfaction review survey to measure our performance.
Após concluir o projeto, enviamos uma pesquisa de avaliação de satisfação do cliente para medir nosso desempenho.
3. A documented meeting or report where client feedback is discussed and analyzed to enhance service quality
The client satisfaction review revealed that response time was the main concern among customers.
A avaliação de satisfação do cliente revelou que o tempo de resposta era a principal preocupação entre os clientes.
In Brazilian business culture, client satisfaction reviews are increasingly mandatory, particularly in service industries, consulting, and e-commerce sectors. Companies often use these reviews to demonstrate commitment to quality and to build long-term client relationships. The practice is driven by competitive market pressures and growing consumer expectations for transparency and continuous improvement. In the United States, these reviews are integral to business strategy and often directly tied to employee performance evaluations and compensation.
NYC Slang
cust sat review / satisfaction check
Related Idioms & Phrases
take the pulse of client satisfaction
gauge client satisfaction
measure customer delight
assess the client experience
Look up more words on Fala2Me
The free English-Portuguese dictionary with real Brazilian accents, NYC slang, conjugator and more
Open Fala2Me →