atendimento lento

[a.ten.di.MEN.tu LEN.tu]
noun phrasemasculinepl: atendimentos lentos
slow service
1. A service or customer care experience that takes longer than expected or desired
The restaurant received complaints about slow service during peak hours.
O restaurante recebeu reclamações sobre atendimento lento durante o horário de pico.
2. Delayed or sluggish response from staff or personnel in handling customer requests
The bank's slow service frustrated customers waiting in long lines.
O atendimento lento do banco frustrou clientes que esperavam em filas longas.
3. Inefficient or tardy assistance in a business or institutional setting
Customer satisfaction decreased due to slow service at the call center.
A satisfação do cliente diminuiu devido ao atendimento lento no call center.
In Brazilian culture, complaints about 'atendimento lento' are common in customer service discussions, particularly regarding restaurants, banks, government institutions, and healthcare facilities. Brazilians value efficiency and personal attention, so slow service is often a significant source of frustration and a frequent topic in online reviews. This phrase is frequently used in consumer protection contexts and customer satisfaction surveys.
NYC Slang
slow service / sluggish service / taking forever
Synonyms / Sinônimos
serviço lentoatendimento demoradoatendimento ineficienteserviço morosodemora no atendimento
Antonyms / Antônimos
atendimento rápidoatendimento ágilatendimento eficienteserviço veloz

Regional Variations

General Brazilian
atendimento lento
Standard term used across Brazil
Rio de Janeiro
atendimento lento / serviço lento
Both forms commonly used; often expressed colloquially as 'demora'
São Paulo
atendimento lento / atendimento demorado
Both terms are used; business-focused communities may use 'ineficiência operacional'
Portugal
atendimento lento / serviço lento
Same terminology used; Portuguese speakers may also say 'falta de celeridade'

Related Words

atendimento ao clientequalidade de serviçoespera prolongadafila de esperaagilidadeeficiência

Related Idioms & Phrases

esperar eternidade
levar uma eternidade para ser atendido
atendimento de preguiça
fila que não anda
Look up more words on Fala2Me
The free English-Portuguese dictionary with real Brazilian accents, NYC slang, conjugator and more
Open Fala2Me →