atendimento lento
[a.ten.di.MEN.tu LEN.tu]
noun phrasemasculinepl: atendimentos lentos
slow service
1. A service or customer care experience that takes longer than expected or desired
The restaurant received complaints about slow service during peak hours.
O restaurante recebeu reclamações sobre atendimento lento durante o horário de pico.
2. Delayed or sluggish response from staff or personnel in handling customer requests
The bank's slow service frustrated customers waiting in long lines.
O atendimento lento do banco frustrou clientes que esperavam em filas longas.
3. Inefficient or tardy assistance in a business or institutional setting
Customer satisfaction decreased due to slow service at the call center.
A satisfação do cliente diminuiu devido ao atendimento lento no call center.
In Brazilian culture, complaints about 'atendimento lento' are common in customer service discussions, particularly regarding restaurants, banks, government institutions, and healthcare facilities. Brazilians value efficiency and personal attention, so slow service is often a significant source of frustration and a frequent topic in online reviews. This phrase is frequently used in consumer protection contexts and customer satisfaction surveys.
NYC Slang
slow service / sluggish service / taking forever
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