assistance office
[/əˈsɪstəns ˈɔfɪs/]
nounpl: assistance offices
escritório de assistência
1. A facility or office that provides support services, aid, or help to individuals or organizations in need
The assistance office helped the family obtain emergency housing after the fire.
O escritório de assistência ajudou a família a obter moradia de emergência após o incêndio.
2. A government or non-profit organization's branch dedicated to delivering social services, welfare, or administrative support
She visited the assistance office to apply for unemployment benefits.
Ela visitou o escritório de assistência para solicitar benefícios de desemprego.
3. A customer service or support center providing technical or operational assistance
The company's assistance office handles all customer complaints and technical issues.
O escritório de assistência da empresa gerencia todas as reclamações de clientes e problemas técnicos.
In Brazil, assistance offices (escritórios de assistência) are commonly government-run or NGO-operated facilities providing social welfare services to vulnerable populations. They are part of the social safety net system. In the USA, similar services exist through various governmental and nonprofit organizations, often called 'help centers' or 'service offices.'
Related Idioms & Phrases
turn to an assistance office for help
seek assistance at the office
an assistance office representative
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