1. Methods, processes, or protocols that have not yet been formally set, confirmed, or put into regular practice within an organization or system
The company struggled with unestablished procedures for handling customer complaints, leading to inconsistent responses.
A empresa enfrentou dificuldades com procedimentos não estabelecidos para lidar com reclamações de clientes, resultando em respostas inconsistentes.
2. Informal or ad hoc methods that lack official authorization or standardization
The new department was operating with unestablished procedures until management approved official guidelines.
O novo departamento estava operando com procedimentos não estabelecidos até que a administração aprovasse as diretrizes oficiais.