supported solution

[/səˈpɔːrtɪd səˈluːʃən/]
nounpl: supported solutions
solução suportada
1. A solution or answer to a problem that is backed by evidence, documentation, or official endorsement
The supported solution for this software issue is to update to the latest version.
A solução suportada para este problema de software é atualizar para a versão mais recente.
2. In technical support or customer service, a resolution that is officially recommended and maintained by the company or development team
The vendor provided a supported solution for the network connectivity problem.
O fornecedor forneceu uma solução suportada para o problema de conectividade de rede.
3. A fix or approach that comes with ongoing technical support and maintenance
Our IT department recommends only using supported solutions for enterprise systems.
Nosso departamento de TI recomenda usar apenas soluções suportadas para sistemas empresariais.
This term is primarily used in technical, business, and customer service contexts in both Brazil and the USA. In Brazil, companies increasingly adopt this terminology from English-speaking tech culture. It reflects a preference for documented, officially-endorsed solutions over improvised fixes, which is especially valued in enterprise environments and formal IT departments.
Synonyms / Sinônimos
official solutionendorsed solutionrecommended fixapproved resolutionvendor-supported remedy
Antonyms / Antônimos
unsupported solutionunofficial workaroundundocumented fixunapproved solution

Regional Variations

General Brazilian
solução suportada
Standard term used in IT and customer service contexts
São Paulo
solução suportada / solução apoiada
Both terms used interchangeably in business and technical environments
Rio de Janeiro
solução suportada
Predominantly used in tech companies and corporate settings
Portugal
solução apoiada / solução suportada
Both variants acceptable; 'apoiada' more common in European Portuguese

Related Words

technical supporttroubleshootingsoftware patchbug fixworkaroundresolutionremediation

Related Idioms & Phrases

go with the supported solution
follow official channels
stick to vendor recommendations
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