1. The process or action of disabling, removing, or ceasing to provide support services, technical assistance, or maintenance for a product, system, or service
The software vendor announced the support disablement for legacy versions starting next quarter.
O fornecedor de software anunciou a desativação de suporte para versões antigas a partir do próximo trimestre.
2. In IT and customer service contexts, the intentional withdrawal or limitation of support resources previously made available to users
Users complained about the support disablement after the company restructured its help desk operations.
Os usuários reclamaram sobre a desativação de suporte após a empresa reestruturar suas operações de atendimento.