1. Professional assistance provided to help users troubleshoot and resolve technical issues with software, hardware, or services
I contacted technical support because my computer wasn't working properly.
Entrei em contato com o suporte técnico porque meu computador não estava funcionando direito.
2. A department or team within a company responsible for providing customer assistance with technical problems
The technical support team resolved the issue within 24 hours.
O time de suporte técnico resolveu o problema em 24 horas.