standard responses
[ˈstændərd rɪˈspɑːnsɪz]
nounpl: standard responses
respostas padrão
1. predetermined, typical answers given in common situations, especially in customer service, communication protocols, or automated systems
The customer service team uses standard responses to handle frequently asked questions.
O time de atendimento ao cliente usa respostas padrão para lidar com perguntas frequentes.
2. formulaic or conventional replies that lack personalization or originality
His apology seemed insincere because it contained only standard responses.
Seu pedido de desculpas parecia insincero porque continha apenas respostas padrão.
3. established protocols or templates used in organizational communication and conflict resolution
The company implemented standard responses to streamline their customer support process.
A empresa implementou respostas padrão para agilizar seu processo de suporte ao cliente.
The concept of 'standard responses' is prevalent in both American and Brazilian corporate culture, particularly in customer service sectors. In Brazil, there's growing emphasis on moving away from standard responses toward personalized 'atendimento humanizado' (humanized service). In the US, standard responses are often associated with efficiency but can be viewed negatively as impersonal or robotic.
NYC Slang
cookie-cutter responses, canned answers
Look up more words on Fala2Me
The free English-Portuguese dictionary with real Brazilian accents, NYC slang, conjugator and more
Open Fala2Me →