nounmasculinepl: chatbots
assistente de conversação, bot de bate-papo, chatbot
1. A software application designed to simulate conversation with human users, typically using artificial intelligence and natural language processing to provide automated responses.
The company implemented a chatbot on their website to answer customer inquiries 24/7.
A empresa implementou um chatbot em seu site para responder perguntas dos clientes 24/7.
2. An AI-powered conversational agent that can engage in dialogue through text or voice to assist, inform, or entertain users.
This chatbot can help you book hotel reservations and provide travel recommendations.
Este chatbot pode ajudá-lo a reservar hotéis e fornecer recomendações de viagem.
The term 'chatbot' has been increasingly adopted in Brazilian Portuguese, especially in the technology and business sectors, without direct translation. In customer service contexts, companies often use chatbots (or 'assistentes de conversação') to handle initial customer interactions. The technology has become more prominent in Brazil with the rise of e-commerce and digital services, particularly post-pandemic.
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