reference desk
[/ˈrɛf.ər.əns dɛsk/]
nounpl: reference desks
balcão de referência
1. A service desk in a library where librarians provide assistance with research, answer questions, and help patrons locate information and resources
I asked the librarian at the reference desk for help finding academic journals on climate change.
Pedi ajuda ao bibliotecário no balcão de referência para encontrar revistas acadêmicas sobre mudanças climáticas.
2. The physical location or counter in a library dedicated to providing reference services and research assistance
The reference desk is located near the back of the library next to the computers.
O balcão de referência fica perto do fundo da biblioteca, ao lado dos computadores.
In the USA, the reference desk represents a cornerstone of public library service, symbolizing free access to information and professional research assistance. In Brazil, while the concept exists in academic and public libraries, it may be less formally structured than in the US. The role of librarians at reference desks has evolved significantly with digital resources, now often providing assistance with both physical materials and online databases.
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