problem description
[ˈprɑbləm dɪˈskrɪpʃən]
nounpl: problem descriptions
descrição do problema
1. A detailed explanation of an issue, difficulty, or challenge that needs to be addressed or solved
The problem description outlines all the technical issues affecting the software.
A descrição do problema detalha todas as questões técnicas que afetam o software.
2. In technical and business contexts, a formal statement defining what is wrong and what needs to be resolved
A clear problem description is essential for the development team to begin troubleshooting.
Uma descrição clara do problema é essencial para que a equipe de desenvolvimento comece a solucionar.
3. In customer service, a customer's account of an issue they are experiencing with a product or service
The customer's problem description helped us identify the root cause quickly.
A descrição do problema do cliente nos ajudou a identificar a causa raiz rapidamente.
This term is widely used in both American and Brazilian business, technology, and customer service sectors. In Brazil, it's standard terminology in IT departments and technical support teams. The phrase emphasizes the importance of clear communication in problem-solving processes across both cultures.
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