1. A response that has been thought out, planned, or rehearsed in advance rather than being spontaneous or improvised
The politician gave a prepared response to the journalist's question about the scandal.
O político deu uma resposta preparada à pergunta do jornalista sobre o escândalo.
2. In customer service or business contexts, a standardized or scripted answer ready to be used for common inquiries
The customer service team had a prepared response for complaints about shipping delays.
A equipe de atendimento ao cliente tinha uma resposta preparada para reclamações sobre atrasos de envio.