outbound calling
[ˈaʊtbaʊnd ˈkɔːlɪŋ]
noun
chamadas de saída
1. The practice of making telephone calls to customers or prospects initiated by a company, rather than receiving incoming calls
Our outbound calling campaign resulted in a 15% increase in sales leads.
Nossa campanha de chamadas de saída resultou em um aumento de 15% nos leads de vendas.
2. Telephone contact made by a business to reach clients for purposes such as sales, customer service, surveys, or debt collection
The outbound calling team works during business hours to contact potential customers.
O time de chamadas de saída trabalha durante o horário comercial para contatar clientes potenciais.
Outbound calling is a significant business practice in both the USA and Brazil, though Brazil has been increasingly regulating telemarketing through agencies like ANATEL. In the USA, the Do Not Call Registry limits outbound calling practices. In Brazil, the term is widely recognized in corporate and business contexts, particularly in sales and customer service industries.
Look up more words on Fala2Me
The free English-Portuguese dictionary with real Brazilian accents, NYC slang, conjugator and more
Open Fala2Me →