merchandise returns
[/ˈmɜːr.tʃən.daɪz rɪˈtɜːrnz/]
nounpl: merchandise returns
devoluções de mercadorias
1. The process of customers sending back purchased goods to a retailer or seller, typically due to dissatisfaction, defects, or change of mind
The store has a 30-day merchandise returns policy for all items.
A loja tem uma política de devoluções de mercadorias de 30 dias para todos os itens.
2. Goods that have been sent back by customers and are being processed by the seller
We need to inspect all merchandise returns before issuing refunds.
Precisamos inspecionar todas as devoluções de mercadorias antes de emitir reembolsos.
3. In accounting, the value or quantity of goods returned by customers affecting sales records
Merchandise returns decreased by 15% this quarter compared to last year.
As devoluções de mercadorias diminuíram 15% este trimestre em comparação com o ano passado.
In Brazil, merchandise returns are increasingly common with the growth of e-commerce. Major retailers like B2W, Magazine Luiza, and Mercado Livre have well-established return policies. Consumer protection laws in Brazil (Código de Defesa do Consumidor) mandate minimum return periods, typically 7 days for distance sales. In the USA, return policies vary significantly by retailer, with some offering generous return windows (up to 90 days) while others are more restrictive. This reflects different consumer expectations and business models between the two markets.
Look up more words on Fala2Me
The free English-Portuguese dictionary with real Brazilian accents, NYC slang, conjugator and more
Open Fala2Me →