managed support
[MAN-ijd sə-PORT]
nounpl: managed supports
suporte gerenciado
1. A professional service in which an external provider takes responsibility for maintaining, monitoring, and supporting IT systems, applications, or infrastructure on behalf of a client organization
The company contracted managed support services to reduce its IT operational costs.
A empresa contratou serviços de suporte gerenciado para reduzir seus custos operacionais de TI.
2. Proactive monitoring and maintenance of technology systems to prevent issues before they occur rather than reacting to problems
With managed support, our systems experience less downtime and improved performance.
Com suporte gerenciado, nossos sistemas apresentam menos tempo de inatividade e melhor desempenho.
3. A service agreement that includes technical support, system updates, patch management, and user assistance
Our managed support package covers 24/7 technical assistance and monthly system reviews.
Nosso pacote de suporte gerenciado inclui assistência técnica 24/7 e revisões mensais do sistema.
In Brazil and the USA, 'managed support' is a widely recognized business term in the IT and corporate sectors. It reflects the modern trend of companies outsourcing non-core operations to specialized service providers. This concept has become increasingly popular in Latin America as companies seek cost optimization and operational efficiency. The term is used primarily in professional, technical, and business contexts.
Related Idioms & Phrases
peace of mind through managed support
outsource your IT headaches
focus on core business while we handle the tech
Look up more words on Fala2Me
The free English-Portuguese dictionary with real Brazilian accents, NYC slang, conjugator and more
Open Fala2Me →