guaranteed reply
[ɡæˈræntiːd rɪˈplaɪ]
noun phrasepl: guaranteed replies
resposta garantida
1. A promise or assurance that a response will be provided to a message, inquiry, or communication
The customer service team offers a guaranteed reply within 24 hours.
O time de atendimento ao cliente oferece uma resposta garantida em até 24 horas.
2. A commitment made by a sender that their message will receive an acknowledgment or answer
We sent our proposal with a guaranteed reply deadline of one week.
Enviamos nossa proposta com um prazo garantido de resposta de uma semana.
3. In business communication, a service level agreement ensuring response to inquiries
Our premium support package includes guaranteed reply to all tickets.
Nosso pacote de suporte premium inclui resposta garantida para todos os chamados.
This phrase is particularly important in Brazilian and American business culture, where response time and customer service quality are key differentiators. Companies prominently advertise guaranteed reply times as part of their service promises. In Brazil, 'resposta garantida' is frequently used in email signatures and customer service policies to build trust and professionalism.
NYC Slang
We got you / You're guaranteed a hit back
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