frontline worker
[ˈfrʌntlaɪn ˈwɜːrkər]
nounpl: frontline workers
trabalhador da linha de frente
1. An essential worker who performs their duties in direct contact with the public or in hazardous conditions, particularly those in healthcare, emergency services, retail, and public transportation
During the pandemic, frontline workers were praised for their courage and dedication.
Durante a pandemia, os trabalhadores da linha de frente foram elogiados por sua coragem e dedicação.
2. An employee in a service industry who directly serves customers or patients
Frontline workers in hospitals include nurses, doctors, and emergency room staff.
Os trabalhadores da linha de frente nos hospitais incluem enfermeiros, médicos e pessoal de sala de emergência.
The term 'frontline worker' gained significant prominence during the COVID-19 pandemic in both the USA and Brazil, becoming a symbol of essential labor and public service. In Brazil, these workers were often referred to as 'heróis sem capa' (heroes without capes) in media coverage. The term encompasses healthcare workers, delivery personnel, grocery store employees, and public transportation operators—groups that maintained critical services during lockdowns.
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