front-desk worker

[/frʌnt dɛsk ˈwɜrkər/]
nounpl: front-desk workers
recepcionista
1. An employee who works at the front desk of a hotel, office, or other establishment, responsible for greeting visitors, answering phones, and providing information
The front-desk worker checked us in quickly and efficiently.
A recepcionista nos fez o check-in rápida e eficientemente.
2. A person whose primary job is to manage the reception area and handle initial customer service interactions
The front-desk worker directed me to the conference room on the third floor.
A recepcionista me direcionou para a sala de conferências no terceiro andar.
In Brazil, front-desk workers (recepcionistas) are highly valued for their customer service skills and professional demeanor, as they represent the image of the establishment. They are typically expected to be bilingual in tourist areas and major cities. In American corporate culture, this position is often an entry-level role that can lead to management positions in hospitality and service industries.
NYC Slang
front desk person
Synonyms / Sinônimos
receptionistfront-desk clerkdesk clerkfront office staffreception staff
Antonyms / Antônimos
back-office workerbehind-the-scenes staff

Regional Variations

General Brazilian
recepcionista
Most common and standard term used nationwide
General Brazilian
atendente de recepção
Alternative formal term emphasizing customer service aspect
São Paulo
recepcionista
Standard usage in business environments
Portugal
rececionista
Portuguese spelling variant with same meaning

Related Words

reception areafront deskcheck-inconciergehotel staffadministrative assistant

Related Idioms & Phrases

face of the company
first point of contact
gate keeper
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