field service
[ˈfiːld ˈsɜːrvɪs]
nounpl: field services
serviço de campo
1. Work performed by technicians or service representatives outside of an office or main facility, typically at a customer's location
Our technicians provide field service for equipment maintenance and repair.
Nossos técnicos fornecem serviço de campo para manutenção e reparo de equipamentos.
2. The department or team responsible for on-site customer support and technical assistance
The field service team was deployed to fix the network outage.
A equipe de serviço de campo foi mobilizada para corrigir a falha de rede.
3. Military service performed in active combat zones or operational areas
He completed two years of field service during his military deployment.
Ele completou dois anos de serviço de campo durante seu destacamento militar.
Field service is a critical business function in both American and Brazilian industries, particularly in telecommunications, utilities, HVAC, and IT sectors. In Brazil, field service teams often operate across vast geographic areas with challenging infrastructure. The term is widely used in corporate environments and is essential in the growing tech support and customer service sectors.
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