feedback monitoring
[ˈfiːdbæk ˈmɒnɪtərɪŋ]
nounpl: feedback monitorings
monitoramento de feedback
1. The continuous process of tracking, analyzing, and evaluating feedback from users, customers, or stakeholders to assess performance and identify areas for improvement
Feedback monitoring revealed that customers were dissatisfied with the checkout process.
O monitoramento de feedback revelou que os clientes estavam insatisfeitos com o processo de checkout.
2. In audio/sound engineering, the practice of detecting and managing unwanted sound amplification in audio systems
The technician implemented feedback monitoring to prevent microphone squealing during the presentation.
O técnico implementou monitoramento de feedback para evitar o chiado do microfone durante a apresentação.
3. In quality assurance, systematic observation of responses and reactions to ensure standards are maintained
Feedback monitoring in customer service helps identify training needs for staff.
O monitoramento de feedback no atendimento ao cliente ajuda a identificar necessidades de treinamento da equipe.
In Brazilian corporate and tech culture, 'feedback monitoring' is increasingly important with the rise of digital platforms and customer-centric business models. Companies in São Paulo's tech hub heavily emphasize this practice. In the USA and globally, this term is standard in business intelligence, customer experience management, and quality assurance processes.
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