1. The inability or failure to understand, recognize, or appropriately respond to another person's emotions, needs, or perspectives
The therapist identified an empathic failure when the counselor dismissed the client's concerns without listening.
O terapeuta identificou uma falha empática quando o conselheiro descartou as preocupações do cliente sem ouvi-lo.
2. In psychology and psychotherapy, a moment when a clinician fails to attune emotionally to a patient's experience
The empathic failure in that interaction damaged the therapeutic relationship.
A falha empática naquela interação prejudicou a relação terapêutica.