client interaction
[/ˈklaɪənt ɪn.tərˈækʃən/]
nounpl: client interactions
interação com cliente
1. The communication and engagement between a business or service provider and their customers or clients
Effective client interaction is crucial for building long-term relationships.
A interação eficaz com clientes é fundamental para construir relacionamentos duradouros.
2. Any exchange, meeting, or transaction that occurs between a service provider and a client
The software tracks every client interaction for quality assurance purposes.
O software rastreia cada interação com cliente para fins de garantia de qualidade.
3. The process of managing communication channels and touchpoints with customers
Client interaction management has become essential in modern business.
A gestão da interação com cliente tornou-se essencial nos negócios modernos.
In Brazilian business culture, 'client interaction' emphasizes the personal and relational aspects of doing business. There is often an expectation of warm, personalized service. In the USA, the term is more commonly used in corporate and tech contexts, often referring to data-tracked interactions through various channels (phone, email, chat, social media). The concept has become increasingly important with the rise of CRM systems and digital communication platforms in both markets.
Related Idioms & Phrases
going the extra mile for client interaction
face-to-face client interaction
multi-channel client interaction
real-time client interaction
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