customer interaction
[ˈkʌstəmər ɪntərˈækʃən]
nounpl: customer interactions
interação com o cliente
1. Any communication or engagement between a business and its customer, including sales, support, feedback, and service encounters
Effective customer interaction is crucial for building brand loyalty.
A interação eficaz com o cliente é crucial para construir lealdade à marca.
2. The process of exchanging information or conducting transactions between a customer and a company through various channels
Customer interaction through social media has increased significantly.
A interação com o cliente através de redes sociais aumentou significativamente.
3. Each individual touchpoint or encounter between a customer and a business representative or system
Every customer interaction should reflect our company's values.
Cada interação com o cliente deve refletir os valores da nossa empresa.
In Brazil, customer interaction has become increasingly important in business culture, especially with the rise of digital commerce and social media. Companies emphasize 'interação com o cliente' as part of their customer service strategy. In the USA, this term is widely used in corporate America, CRM systems, and service industry training. Both cultures view strong customer interactions as essential for business success and competitive advantage.
Look up more words on Fala2Me
The free English-Portuguese dictionary with real Brazilian accents, NYC slang, conjugator and more
Open Fala2Me →