assured service
[/əˈʃʊrd ˈsɜrvɪs/]
nounpl: assured services
serviço garantido
1. A service that is guaranteed to be provided with certainty and reliability, often with contractual or legal assurances
The company offers assured service with a 24/7 customer support guarantee.
A empresa oferece serviço garantido com garantia de suporte ao cliente 24/7.
2. In telecommunications and insurance, a service level that ensures consistent quality and availability
Our assured service plan includes priority technical assistance.
Nosso plano de serviço garantido inclui assistência técnica prioritária.
3. A commitment to deliver a service within specified parameters and timeframes
The logistics company provides assured service delivery within 48 hours.
A empresa de logística oferece entrega de serviço garantido em até 48 horas.
This term is commonly used in Brazilian business and telecommunications contexts as companies emphasize service guarantees to consumers. In the USA, it's a standard business terminology. In Portugal, the Portuguese equivalent 'serviço assegurado' is more prevalent in formal and legal documentation.
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