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after-sales service

[/ˈæftər seɪlz ˈsɜːrvɪs/]
nounpl: after-sales services
serviço pós-venda
1. Support and maintenance services provided to customers after the purchase of a product, including warranty repairs, technical assistance, spare parts, and customer support
The company offers comprehensive after-sales service including free repairs for the first year.
A empresa oferece serviço pós-venda abrangente, incluindo reparos gratuitos no primeiro ano.
2. The department or division of a company responsible for handling customer care and product maintenance following purchase
Our after-sales service team is available 24/7 to assist you.
Nossa equipe de serviço pós-venda está disponível 24/7 para ajudá-lo.
Synonyms
customer servicetechnical supportpost-purchase servicewarranty servicecustomer support
Antonyms
pre-sales servicepoint of sale

Regional Variations

General Brazilian
serviço pós-venda
Most common usage in Brazil
São Paulo
atendimento pós-venda
Alternative emphasis on customer care aspect
Portugal
assistência pós-venda
Common in Portugal; emphasizes technical assistance
General Brazilian
pós-venda
Shortened form commonly used in business contexts

Related Idioms & Phrases

to stand behind a product
customer care and support
warranty coverage
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