1. A course of action or set of principles that lacks clear definition, boundaries, or explicit statement
The company's undefined policy on remote work created confusion among employees.
A política indefinida da empresa sobre trabalho remoto criou confusão entre os funcionários.
2. In insurance or business contexts, a policy or procedure that has not been clearly established or documented
Without an undefined policy in place, each department handles customer complaints differently.
Sem uma política indefinida estabelecida, cada departamento lida com reclamações de clientes de forma diferente.