1. A sequence of actions or steps that is not easily understood, ambiguous, or lacking in clarity
The hiring unclear process left candidates confused about the requirements.
O processo pouco claro de contratação deixou os candidatos confusos sobre os requisitos.
2. A procedure or method that lacks transparent communication or defined procedures
Complaints arose due to the unclear process for requesting refunds.
Reclamações surgiram devido ao processo pouco claro para solicitar reembolsos.