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support outage
[səˈpɔrt ˈaʊtɪdʒ]
noun
pl: support outages
interrupção do suporte
1.
A period of time during which technical support services are unavailable or not operational
We apologize for the support outage that occurred yesterday evening.
Pedimos desculpas pela interrupção do suporte que ocorreu ontem à noite.
2.
A temporary disruption in customer service or help desk availability
Due to a support outage, customers were unable to reach our help desk.
Devido a uma interrupção do suporte, os clientes não conseguiram entrar em contato com nosso serviço de atendimento.
Synonyms
service disruption
support interruption
help desk downtime
customer service outage
Antonyms
support availability
full service operation
Regional Variations
General Brazilian
interrupção do suporte
most common usage
São Paulo
falha no suporte
alternative common usage
Portugal
paragem do suporte técnico
European Portuguese preference
Related Idioms & Phrases
downtime
service interruption
technical difficulties
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