service reconnection
[/ˈsɜːrvɪs ˌriːkəˈnɛkʃən/]
nounpl: service reconnections
reconexão de serviço
1. The process of restoring or reestablishing a utility service (such as electricity, water, gas, or internet) that has been previously disconnected or interrupted
After paying the overdue bill, the customer scheduled a service reconnection for the following day.
Após pagar a conta vencida, o cliente agendou uma reconexão de serviço para o dia seguinte.
2. The fee charged by a utility company to restore a disconnected service
The service reconnection fee was $150 in addition to the outstanding balance.
A taxa de reconexão de serviço foi de $150 além do saldo devedor.
3. The technical work performed by utility technicians to restore service to a customer's premises
The service reconnection was completed within two hours of the request.
A reconexão de serviço foi concluída dentro de duas horas do pedido.
In Brazil, service reconnection is a common administrative process handled by utility companies (concessionárias), particularly LIGHT, SABESP, and Celesc. Customers may face reconnection fees in addition to settling outstanding debts. The process is regulated by ANEEL (Agência Nacional de Energia Elétrica) for electrical services. In the USA, reconnection policies vary by state and utility company, with some states having consumer protections limiting disconnection and reconnection practices.
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