1. Healthcare or service delivery that is continuous, coordinated, and without interruption or gaps between different providers, departments, or stages of treatment.
The hospital implemented a seamless care system to ensure patients receive coordinated treatment across all departments.
O hospital implementou um sistema de cuidado integrado para garantir que os pacientes recebam tratamento coordenado em todos os departamentos.
2. A customer experience or service provision that is smooth and uninterrupted across multiple touchpoints or channels.
The company's seamless care approach improved patient satisfaction by eliminating administrative delays.
A abordagem de cuidado integrado da empresa melhorou a satisfação do paciente eliminando atrasos administrativos.