1. A narrative or description that has been pre-written or predetermined, often used in business, customer service, or media contexts where the account follows a prepared script rather than being spontaneous or improvised
The customer service representative gave a scripted account of the company's return policy.
O representante de atendimento ao cliente forneceu um relato ensaiado sobre a política de devoluções da empresa.
2. In financial or official contexts, a detailed account or record that has been carefully prepared or arranged in advance according to specific guidelines
The witness provided a scripted account of the events that occurred.
A testemunha forneceu um relato roteirizado dos eventos que ocorreram.