1. A standard or automatic reply given in response to a common situation or stimulus, typically without much thought or variation
The customer service representative gave a routine response to the complaint.
O representante de atendimento ao cliente deu uma resposta rotineira à reclamação.
2. A predictable reaction or answer that follows established procedures or patterns
His routine response to criticism was to become defensive.
Sua resposta rotineira à crítica era ficar na defensiva.