process-oriented management
[/ˈprɑːses ˈɔrɪəntɪd ˈmænɪdʒmənt/]
nounpl: process-oriented managements
gestão orientada por processos
1. A management approach that focuses on optimizing and improving business processes rather than just outcomes, emphasizing how work is performed and continuously refining workflows
The company implemented process-oriented management to streamline operations and reduce inefficiencies across departments.
A empresa implementou gestão orientada por processos para racionalizar as operações e reduzir ineficiências entre os departamentos.
2. A methodology that prioritizes systematic documentation, measurement, and improvement of business procedures to achieve consistent quality and performance
Through process-oriented management, they achieved ISO 9001 certification by standardizing all operational procedures.
Através da gestão orientada por processos, alcançaram a certificação ISO 9001 ao padronizar todos os procedimentos operacionais.
This term is widely adopted in Brazilian corporate culture, particularly among multinational companies and organizations pursuing ISO certifications. In the USA, it became prominent during the Total Quality Management (TQM) and Six Sigma movements of the 1980s-2000s. Both cultures value process documentation and continuous improvement, though American management often maintains balance with results-based metrics.
Related Idioms & Phrases
think outside the box (contrasts with rigid process orientation)
get the show on the road (moving through established processes)
streamline operations (core goal of process-oriented management)
dot the i's and cross the t's (emphasis on procedural detail)
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