1. A script that has been written in advance before a performance, presentation, or recording takes place
The actor memorized the prewritten script before the audition.
O ator memorizou o roteiro pré-escrito antes da audição.
2. A predetermined sequence of dialogue or instructions used in sales calls, customer service, or other interactions
Customer service representatives must follow the prewritten script when answering calls.
Os representantes de atendimento ao cliente devem seguir o roteiro pré-escrito ao responder chamadas.