1. Tools, resources, information, or assistance provided to help employees or individuals perform their job tasks effectively and efficiently
The company implemented performance support systems to help workers complete complex procedures.
A empresa implementou sistemas de suporte de desempenho para ajudar os trabalhadores a completar procedimentos complexos.
2. In instructional design and learning contexts, just-in-time assistance that aids learners in applying knowledge to real-world tasks
Performance support tools provide on-the-job guidance without requiring extensive training.
Ferramentas de suporte de desempenho fornecem orientação no local de trabalho sem exigir treinamento extensivo.