ongoing claim
[/ˈɒn.ɡoʊ.ɪŋ kleɪm/]
nounpl: ongoing claims
reclamação em andamento
1. A claim, complaint, or demand that is currently in progress and has not yet been resolved or settled
The insurance company is handling an ongoing claim from the accident victim.
A companhia de seguros está processando uma reclamação em andamento da vítima do acidente.
2. In legal contexts, a dispute or assertion of rights that remains active and unresolved
The plaintiff filed an ongoing claim against the corporation for workplace discrimination.
O demandante apresentou uma reclamação em andamento contra a corporação por discriminação no trabalho.
3. In insurance, a claim that is still being investigated, processed, or awaited for settlement
Your ongoing claim for medical expenses will be reviewed within 30 days.
Sua reclamação em andamento por despesas médicas será analisada dentro de 30 dias.
This term is commonly used in insurance, legal, and customer service contexts in both Brazil and the USA. In Brazil, it's frequently used by insurance companies (seguradoras) and legal firms. The concept reflects consumer protection frameworks that require organizations to keep claimants informed about the status of their ongoing claims, which is regulated by agencies like SUSEP (insurance) and PROCON (consumer protection) in Brazil.
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