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improving customer satisfaction

[ɪmˈpruːvɪŋ ˈkʌstəmər ˌsætɪsˈfækʃən]
verb phrase / gerund
melhorar a satisfação do cliente
1. The process of enhancing or increasing the level of contentment, happiness, or fulfillment that customers experience with a product, service, or company
Improving customer satisfaction is our top priority this quarter.
Melhorar a satisfação do cliente é nossa prioridade máxima neste trimestre.
2. Taking actions or implementing strategies to better meet customer needs and expectations
The company invested in training staff for improving customer satisfaction.
A empresa investiu no treinamento de pessoal para melhorar a satisfação do cliente.
Synonyms
enhancing customer experienceincreasing customer happinessboosting customer contentmentelevating service quality
Antonyms
decreasing customer satisfactionreducing customer happinessworsening customer experience

Regional Variations

General Brazilian
melhorar a satisfação do cliente
Most common usage in Brazilian business contexts
São Paulo
aumentar a satisfação do cliente
Alternative phrasing frequently used in corporate environments
Portugal
melhorar a satisfação do cliente
Standard European Portuguese usage
Rio de Janeiro
melhorar a satisfação do consumidor
Variant using 'consumidor' instead of 'cliente'

Related Idioms & Phrases

going the extra mile for customers
putting customers first
keeping customers happy
exceeding customer expectations
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