handle grievances
[ˈhændəl ˈɡrɪvənsɪz]
verb phrase
lidar com reclamações
1. to manage, process, or address formal complaints or expressions of dissatisfaction in a professional or official context
The HR department is responsible for handling grievances filed by employees.
O departamento de RH é responsável por lidar com as reclamações apresentadas pelos funcionários.
2. to deal with disputes or complaints in a fair and systematic manner following established procedures
The company has a formal process to handle grievances within 30 days.
A empresa possui um processo formal para lidar com reclamações dentro de 30 dias.
3. to resolve issues of discontent or dissatisfaction in workplace or organizational settings
Managers must be trained to handle grievances effectively and impartially.
Os gerentes devem ser treinados para lidar com reclamações de forma eficaz e imparcial.
In Brazilian corporate culture, handling grievances is typically a formal HR function governed by labor laws (CLT - Consolidação das Leis do Trabalho). Organizations are required to maintain documented procedures and respond within legal timeframes. In the USA, grievance handling is often unionized and follows collective bargaining agreements, while in non-union settings it's managed through HR departments with varying formality levels.
Look up more words on Fala2Me
The free English-Portuguese dictionary with real Brazilian accents, NYC slang, conjugator and more
Open Fala2Me →